What kind of wood do you use?

We use a variety of domestic hardwoods but the main species are hickory, ash, birch, cherry, white oak, and maple. If you are interested in a specific type not listed, please reach out.

How are the items sealed and protected?

All pieces are applied with a finish that does not contain driers or any toxic chemicals and all ingredients are food safe. After years of searching for the best quality finish, we are certain to have found it.

How do I clean my board after a wild party?

Boards will be liquid repellant and can be cleaned with mild soap and warm water. Do not put them in the dishwasher....

Will I know what a personalized item will look like before it arrives at my house?

Yes, we will create a mockup of your piece and send for email approval prior to creating. Feedback is encouraged to ensure what you want is what you get and there are no surprises.

What is your return policy?

We are hoping you are satisfied with your products but if it is not what you are expecting, please email us and we will make it right. 

Why does mine look different from the picture?

We hand pick wood that has the most character and act as if we would be keeping it for our home. However, because each piece of wood is different no two pieces are exactly the same. 

How many kids do you have?

Two real kids and one furry child. Thanks for asking.

Yo, @scratchwoodwork, what kind of leadtimes are we talking?

Hey pal, I'm glad you brought that up!! Everything we do is made to order so it may still be warm when you get it. Just kidding, our leadtimes are around 2- weeks. The finish we apply takes time to cure and we want it to be as nice as possible when it reaches your door. We start making the order within a day or two though. You know that Christmas morning feeling as a child? That is us when an order comes through. Still.....every time.